REFUND AND RETURNS POLICY
Here at RJC OUTDOORS AND LOTS MORE our customers are important to use and we want you to be happy with your purchase.
It is important that you inspect your goods as soon as possible after they have been delivered.
If you are not happy with the item and the item is not faulty, you must return it to us in it's original condition ( the condition in which it was sold) and original packaging no later 14 business days from the day the item was received by you. You will be responsible for the cost of returning the gods to us and we will issue you a full refund of the purchase price within 7 days of receiving the returned goods. Refunds are issued via the payment method that was used to purchase the goods
Prior to returning the item, please contact us on rjcoutdoors@yahoo.com and we will guide you through our simple returns process.
Goods Damaged in Transit
If an item is damaged in transit, you must contact us at within 3 business days of receiving the damaged item. We will make arrangements to have the item returned to us and either send you a replacement or issue a refund
Return of Faulty Goods
If you have received a faulty item, please contact us at (810)660-8113 so we can assist you. Time frames for refunds o faulty god will vary from product to product
Items that Cannot be Returned
In the interest of hygiene, certain items cannot be returned to us once the package has been opened unless the item is faulty
Our returns policy is in accordance with United States Directive on Distance Selling